We will refund any purchase that is returned unopened and unused within 30 days. The customer will have to ship the item back to Perfect Hair.
We will refund the purchase price for returned items. Our customer will then need to re-order for an exchange. We can not ship an exchanged item for free. We can ship a new order at no cost to the customer.
Perfect Hair only ships vis UPS for a flat rate of $7.00. USPS has proven to be unreliable.